Customizable Workflows
A visual flow builder, designed for simplicity.
Guide your customers to the information they need, with intuitive IVR flows, routing queues, and self-help prompts. All with zero developer help.
![Short flow builder](https://www.kaleyra.com/wp-content/uploads/2020/07/Short-flow-builder.png)
A no-code solution to automate customer experience workflows
![Pre existing templates](https://www.kaleyra.com/wp-content/uploads/Pre-existing-templates.png)
Pre-existing Templates
Leverage your existing library of approved templates to build flows fast.
![In bound & outbound flow](https://www.kaleyra.com/wp-content/uploads/In-bound-outbound-flow.png)
Inbound and Outbound Call Flows
Build flows for both incoming call IVR, as well as outbound call campaigns.
![Download audio](https://www.kaleyra.com/wp-content/uploads/Download-audio.png)
Upload any Audio
Upload your own sound files. Make your brand speak your own voice.
![Drag and drop](https://www.kaleyra.com/wp-content/uploads/2020/07/Drag-and-drop.png)
Comprehensive, Drag-and-Drop Widgets
Many widgets with customizable settings make launching new customer experience flows a breeze.
Communication APIs for Developers
Simple to use, with a response time of 5ms
Build messaging and calling functionalities on top of virtual numbers right into your apps with our powerful REST APIs, with 99.99% uptime.
Popular Use Cases
![](https://www.kaleyra.com/wp-content/uploads/Customer-care.png)
Customer Service IVR
![](https://www.kaleyra.com/wp-content/uploads/Feedback-survey.png)
Automated Surveys
![](https://www.kaleyra.com/wp-content/uploads/Reminder.png)
Reminders
![](https://www.kaleyra.com/wp-content/uploads/Payment-collection.png)
Payment Collections
Voice API
Comprehensive voice interaction tools.
Harness the benefits of global and local numbers, call masking, click-to-call API, along with our flow builder for an all-in-one voice communication solution.
![Comprehensive voice interaction tools](https://www.kaleyra.com/wp-content/uploads/2020/07/Comprehensive-voice-interaction-tools.png)
![Virtual identity for business](https://www.kaleyra.com/wp-content/uploads/Virtual-identity-for-business.png)
Numbers
Give your business a virtual mobile identity.
Apply for a virtual number of your own and get set up fast, without a SIM card.
Proven Communications Technology
1600+
Operator Connections
190+
Countries
99.99%
API Uptime
51.5 Billion
Messages, 2022
8.1 Billion
Voice Calls, 2022