![Messaging trend whitepaper (1)](https://www.kaleyra.com/wp-content/uploads/Messaging-trend-whitepaper-1.jpg)
Messaging Trends for Businesses and Individuals
The digital revolution that’s brought seamless technology drift has witnessed a ubiquitous channel of communication that’s pervasive across geographies- Messaging.
The 160 character text format has not only made it convenient for individuals to pursue one-on-one conversations, but also fostered businesses to communicate with their customers on a personal level.
The following factors throw some light on why Messaging is the most convenient and preferred channel of communication.
Whitepaper Form
"*" indicates required fields
Other WhitePapers
Fingpay & Kaleyra
Here is a case study about how Kaleyra & Fingpay work together to provide customers with an IVR-based UPI platform.
Kaleyra Helps Verisure Improve Customer Engagement Through WhatsApp Business API
A study by Gartner suggests that over 65 percent of the companies compete on Customer Experience (CX) now, as opposed to 36 percent in 2010. The scope of CX is no longer limited to the problem-solving capabilities of the customer support team, but rather...
5 Ways Digital Transformation Has Accelerated The Banking Sector
This whitepaper reveals some of the ways the new-age digital technologies have impacted banking operations in recent years.